Shipping policy
Shipping Policy – Noraa
Thank you for shopping with Noraa. Below you will find our shipping and delivery details so you know exactly what to expect when placing an order with us.
Processing Time
All orders are processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times vary depending on your location:
• United States: 7–15 business days
• Canada: 8–18 business days
• International: 10–20 business days
Please note that shipping times may occasionally be longer due to high demand, customs processing, or carrier delays.
Shipping Costs
We offer standard shipping calculated at checkout. Occasionally we may offer free shipping promotions for limited periods.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update in the carrier’s system.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Delayed or Lost Packages
If your order has not arrived within 30 days, please contact our support team and we will gladly help resolve the issue.
Contact Us
If you have any questions about shipping or your order, please contact us at:
support@noraa.com
We appreciate your patience and thank you for shopping with Noraa.